Individual Department and Agency Information
View a printable guide of this information related to the reopening of facilities amid COVID-19.
Animal Care and Adoption Center and Animal Control
Within the Animal Care and Adoption Center (ACAC), circulation will be limited to the extent possible. The following changes to access to and within the ACAC will be made:
- Appointments are strongly encouraged.
- Animal areas are closed due to inability to provide safe social distancing within these areas.
- The front desk area will be limited to one party at any given time; and will be served on a first come first serve basis.
- Socially distanced seating will be provided.
Call: 540-382-5795 | Email: firstname.lastname@example.org
Parks & Recreation Facilities and Programs
- Montgomery County is working on options for youth sports and will share information as soon as possible.
- On Monday, June 8, all playgrounds, outside basketball courts, shelters and bathrooms will reopen.
- The Frog Pond will remain closed for the summer 2020 season due to the Commonwealth of Virginia Executive 65, which does not allow recreational swimming and use of slides and other water features.
Call: 540-382-69755 | Email: email@example.com
Montgomery County Government Center
Face coverings are required by all visitors over the age of 5 per Commonwealth of Virginia Executive Order 63.
Information about building permits, plan reviews, submitting development plans, or building inspections
Planning & GIS
Reviews of electronically submitted requests will continue to be processed. To submit items for review, email firstname.lastname@example.org
Call: 540-394-2148 | Email: email@example.com
Public Service Authority (PSA, water and sewer) Call for inquiries about new or existing service or to report an issue.
Tax payments can be made by mail, at our dropbox (Chinquapin Trail entrance), or online.
Call: 540-382-5723 | Email: firstname.lastname@example.org
Commissioner of the Revenue
Note: the Commissioner of Revenue’s office is currently not completing income tax returns.
Call: 540-382-5710 | Email: email@example.com
Absentee ballot information can be found on the Virginia Department of Elections website. To Register to Vote please go to vote.virginia.gov.
Call: 540-382-5741 | Email: firstname.lastname@example.org
County Administration and Board of Supervisors
Finance and Purchasing
On June 15, 2020, the Montgomery County Department of Social Services will reopen to the public by appointment only. In an ongoing effort to protect the citizens as well as the staff, individuals who believe they need to come to the office will be required to schedule an appointment with their worker that will take place either by in-house phone or at a transaction window. We encourage citizens to continue to take advantage of electronic and online opportunities to conduct affairs with our office and staff.
If you have questions about benefit services (TANF, SNAP, Medicaid, etc.) go to the CommonHelp website at www.commonhelp.virginia.gov, or call 855-635-4370.
If you want to make a report of suspected child abuse or neglect or elderly/disabled abuse or neglect, please call the state hotline 800-552-7096.
These guidelines will be in place until the status of the current pandemic allow us to modify them.
Main DSS Office: 540-382-6990
Montgomery-Floyd Regional Library
All library branches will reopen on June 15, 2020.
Montgomery County Courthouse
Face coverings are required by all visitors per Commonwealth of Virginia Executive Order 63.
Clerk of the Court
Members of the public are encouraged to utilize online services available at https://www.montva.com/Elected-Officials/clerk-circuit-court. Face coverings are required when entering the Montgomery County Court House.
New River Health District
The New River Health District has activated a local public health hotline at 540-267-8240, Monday-Friday, 8 a.m. - 4:30 p.m. and Saturday, 8 a.m. - noon. (Days and times updated 12/11/20.)
Women, Infants, and Children (WIC) Program is still being administered. In addition, Family Planning services are still being administered. For details, call 540-585-3300.